Receiving a call

You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via a Bluetooth connection.

  • If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • The operation may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with the smartphone or mobile phone.
  • Only ordinary phone calls are supported. Applications for phone calls on smartphones or personal computers are not supported.

Ring tone

When an incoming call arrives, a ring tone will be heard from the headset, and the indicator (blue) flashes quickly.

You will hear either of following ring tones, depending on your smartphone or mobile phone.

  • Ring tone set on the headset
  • Ring tone set on the smartphone or mobile phone
  • Ring tone set on the smartphone or mobile phone only for a Bluetooth connection
  1. Connect the headset to a smartphone or mobile phone beforehand.
  2. When you hear a ring tone, tap the touch sensor on the left or right unit of the headset twice (with an interval of about 0.4 seconds) and receive the call.

    A voice will be heard from the headset.

    When an incoming call arrives while you are listening to music, playback pauses and a ring tone will be heard from the headset.

    A: Microphones

    Used together with the noise canceling function microphones.

    If no ring tone is heard via the headset

    • The headset may not be connected with the smartphone or mobile phone over HFP or HSP. Check the connection status on the smartphone or mobile phone.
    • If playback does not pause automatically, operate the headset to pause playback.
  3. Operate the smartphone or mobile phone to adjust the volume.
  4. When you finish talking, tap the touch sensor on the left or right unit of the headset twice (with an interval of about 0.4 seconds) to end the call.

    If you received a call during music playback, music playback resumes automatically after ending the call.

Hint

  • Some smartphones or mobile phones receive calls with the phone instead of the headset by default. In the case of an HFP or HSP connection, switch the call to the headset by holding your finger to the touch sensor on the left or right unit of the headset until it switches, or by using your smartphone or mobile phone.
  • You cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Music Center” smartphone app and adjust the volume in the app.
  • The headset volume during a call and during music playback can be independently adjusted. Changing the call volume does not affect the volume of music playback and vice versa.
  • You can also enjoy a hands-free call by wearing only one unit of the headset. When an incoming call arrives, answer the call using the unit you are wearing. If you wear the other unit while you are talking with only one unit, you can talk with both units.

Note

  • Depending on the smartphone or mobile phone, when an incoming call arrives while you are listening to music, playback may not resume automatically even if you finish the call.
  • Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone are too close to the headset.
  • Your voice is heard from the headset through the headset’s microphone (Sidetone function). In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction.