Resetting the headset
If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset.
Place the headset in the charging case, leave the lid of the charging case open, then hold your finger to the touch sensor on the left unit for about 20 seconds.
Release your finger when the indicator (red) of the headset turns off after flashing.
Then hold your finger to the touch sensor on the right unit for about 20 seconds.
Release your finger when the indicator (red) of the headset turns off after flashing.
When there is a problem with the headset, the indicator (red) of the headset remains off and does not start flashing even if you perform the procedures described above. In this case, hold your finger to the touch sensor longer (for about 30 seconds), and release your finger when the indicator (red) of the headset turns on.
Device registration (pairing) information and other settings will be retained.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.
