Table of contents for symptoms and possible causes
The following topics show possible causes and remedies for symptoms. See an appropriate topic according to your problem.
Sound
- TV sound is not output from the headphones
- Sound of devices other than the TV is not output from the headphones
- The CTRL FOR HDMI switch is set to “ON,” but the headphones volume cannot be adjusted from the remote control of the TV.
- Distorted or intermittent sound (sometimes with noise)
- Low sound
- The surround sound effect is not obtained
- The audio is not played back in the desired audio format.
- Beeps are heard from the headphones.
- The 7.1-channnel surround sound is not obtained.
Power/Charging
- The processor does not turn on even when the TV is turned on.
- The battery cannot be charged; the charge indicator flashes.
- The processor does not turn off even the TV is turned off.
- The processor turns off when you turn off the TV.
