TV sound is not output from the headphones
- Check the cable type used to connect the TV and processor (the HDMI cable, optical digital cable, or analog audio cable) and the connection method. For details, see the following.
- Connection example 1: Connecting to ARC-equipped TV
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- Check the following:
- The processor is connected to an HDMI input jack that supports ARC.
- The CTRL FOR HDMI switch on the processor is set to “ON.”
- The Control for HDMI function on the TV is enabled.
- Select “HDMI” with the INPUT button on the processor.
- If the TV does not support Audio Return Channel (ARC), connect the TV and processor with the optical digital cable or an analog audio cable (sold separately).
- Check the following:
- Connection example 2: Connecting to TV not equipped with ARC (connecting to a TV with an optical digital cable)
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- Check the connection of the optical digital cable between the processor and TV.
- Connection example 3: Connecting to TV using an analog audio cable (sold separately)
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- Check the connection of the analog audio cable between the processor and TV.
- Increase the volume of the headphones.
- Check the audio output setting of the TV. For details on how to check and set, refer to the manuals supplied with the TV.
- Check whether the audio format input to the processor is supported by the system.
