Sound of devices other than the TV is not output from the headphones

  • Change the input of the processor with the INPUT button according to the connected TV to which the device is connected.
  • Increase the volume of the headphones.
  • Check the audio output setting of the TV. For details on how to check and set, refer to the manuals supplied with the TV.
  • Check whether the audio format input to the processor is supported by the system.
  • Check whether the device connected to the HDMI (ARC) jack on the processor is a TV.
    The HDMI (ARC) jack on the processor is available only when connecting to the HDMI input jack that supports ARC on a TV. When you want to connect an HDMI device other than a TV to the processor, connect that device to the HDMI input jack on a TV first, then connect the HDMI (ARC) jack on the processor to an HDMI input jack that supports ARC on the TV.