No sound/Sound from only one speaker/Low sound level

  • Check that both the speaker and the connected device are turned on.
  • Check that the volume of both the speaker and the connected device are not too low.
  • Check that music is playing back on the connected device.
  • If the device is connected to the AUDIO IN jack, check that both stereo mini plugs of the audio cable are firmly inserted into the speaker and the connected device.
  • If the device that is connected to the AUDIO IN jack is monaural, sound will only be output from the left speaker.
  • Keep the speaker away from metal objects.