Connecting to a paired computer (Windows 10)

Before starting the operation, make sure of the following:

  • Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  1. Wake the computer up if the computer is in standby (sleep) or hibernation mode.
  2. Turn on the headset.

    Press and hold the (power) button for about 2 seconds.

    You will hear a notification sound announcing that the headset is turned on.

    The indicator (blue) continues to flash even after you release your finger from the button.

    If the headset has automatically connected to the last connected device, you will hear a notification sound announcing that the connection is established.

    Check the connection status on the computer. If it is not connected, proceed to step 3 .

  3. Select the headset using the computer.
    1. Right-click the speaker icon on the toolbar, then select [Open Sound settings].

    2. From the [Choose your output device] drop-down menu, select [Headphones (WH-1000XM5 Stereo)].

      If [Headphones (WH-1000XM5 Stereo)] is not displayed on the drop-down menu, click [Sound Control Panel] and then right-click on the [Playback] tab of the [Sound] screen to check [Show Disconnected Devices].

    3. Select [Connect] from the displayed menu.

      You will hear a notification sound announcing that the connection is established.

Hint

  • The operation above is an example. For more details, refer to the operating instructions supplied with the computer.

Note

  • If the music playback sound quality is poor, check that the A2DP function which supports music playback connections is enabled in the computer settings. For more details, refer to the operating instructions supplied with the computer.
  • If the last-connected Bluetooth device is placed near the headset, the headset may connect automatically to the device by simply turning on the headset. If this is the case, deactivate the Bluetooth function on the last-connected device or turn off the power.
  • If you cannot connect your computer to the headset, delete the headset pairing information on your computer and perform the pairing again. As for the operations on your computer, refer to the operating instructions supplied with the computer.
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