Speaking with someone while wearing the headset (Speak-to-Chat)

If Speak-to-Chat is enabled in advance, the Speak-to-Chat mode starts automatically when you talk to someone. The headset pauses or mutes the music being played and captures the voice of the person you are conversing with on the microphones to make it easier to hear.
When the headset does not detect the wearer’s voice for a certain period of time, the Speak-to-Chat mode ends automatically.
If you want to end the mode before that, use the headset buttons or touch sensor control panel.

To enable Speak-to-Chat

To activate the Speak-to-Chat mode, Speak-to-Chat must be enabled in advance.

In the factory settings, Speak-to-Chat is disabled. To enable it, hold 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat activated”.

To disable Speak-to-Chat

Hold 2 fingers to the touch sensor control panel once again until you hear the voice guidance say, “Speak-to-chat deactivated”.


About the instruction manual video

Watch the video to find out how to use Speak-to-Chat.

https://rd1.sony.net/help/mdr/mov0043/h_zz/

Hint

  • If Speak-to-Chat does not switch to enable/disable properly, operate as described below.
    • Slightly separate both fingers

    • Directly touch the touch sensor control panel

    • Touch the touch sensor control panel with the pads of your fingers

  • You can also use the “Sony | Headphones Connect” app to switch between enabled/disabled, change the sensitivity of the automatic audio detection, and change the time until the Speak-to-Chat mode ends. In the factory settings, the time until the mode ends is set to about 15 seconds.

Note

  • The Speak-to-Chat mode activates when the headset detects the speech of the person wearing the headset, but in rare cases it may activate in response to vibrations caused by devices such as electric toothbrushes, electric massagers, and electric shavers, as well as activities such as brushing your teeth, coughing, or humming, or to sounds such as other people’s voices, ambient environmental sounds, or transportation announcements. In cases where Speak-to-Chat frequently activates by accident, set the Speak-to-Chat mode to “L Sensitivity”.
  • Due to ambient noise, the speech of the person wearing the headset may not be detected, and the Speak-to-Chat mode may not activate. In this case, try speaking longer or louder. In some cases, the Speak-to-Chat mode may not activate even when speaking longer and with a louder voice in extremely noisy environments such as in an airplane.
  • Music playback is paused while the Speak-to-Chat mode is active only when connected via Bluetooth connection.
  • The connected device or playback application you are using may not support the pausing of music playback when the Speak-to-Chat mode is activated or the resuming of music playback when the Speak-to-Chat mode is deactivated.
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