Making a video call on a computer
During a video call on a computer, you can use the neckband speaker for wireless phone talking.
- Connect the neckband speaker with a computer via a BLUETOOTH connection.
- Launch a video call application on the computer.
- View the settings*1 of the video call application.
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For video calls on the computer, select the BLUETOOTH profile not for music playback (A2DP) but for phone talking (HFP/HSP connection). While the BLUETOOTH profile for music playback (A2DP connection) is selected, phone talking may not be available.
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For the speaker settings, select the profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands-Free)]*2. ([Headphones (SRS-NS7 Stereo)]*2 is the profile for music playback.)
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For the microphone settings, select the profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands-Free)]*2.
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Depending on your video call application, selection of the profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands-Free)]*2 or the profile for music playback (A2DP connection) [Headphones (SRS-NS7 Stereo)]*2 may not be available for the speaker or microphone settings, and only [SRS-NS7] may be displayed. In such a case, select [SRS-NS7].
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For frequently asked questions and the answers to them, visit the customer support website.
*1 Depending on your video call application, some of the functions may not be available.
*2 Labels may vary depending on your computer or video call application.
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Hint
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When you cannot view the settings of the video call application or select the BLUETOOTH profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands-Free)], select [Headset (SRS-NS7 Hands-Free)] for the settings on the computer, and then establish a connection. For details, see Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Windows) or Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Mac).
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On a Mac computer, the BLUETOOTH profiles both for music playback (A2DP) and for phone talking (HFP/HSP connection) are used for video calls and profile selection is not required.
Note
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When the neckband speaker is connected with a Mac computer and a smartphone in multipoint connection, the video call application may fail to function properly. In such a case, terminate the BLUETOOTH connection between the neckband speaker and the smartphone.
