Making a video call on a computer

During a video call on a computer, you can use the neckband speaker for wireless phone talking.

  1. Connect the neckband speaker with a computer via a BLUETOOTH connection.
  2. Launch a video call application on the computer.
  3. View the settings*1 of the video call application.
    • For video calls on the computer, select the BLUETOOTH profile not for music playback (A2DP) but for phone talking (HFP/HSP connection). While the BLUETOOTH profile for music playback (A2DP connection) is selected, phone talking may not be available.

    • For the speaker settings, select the profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands-Free)]*2. ([Headphones (SRS-NS7 Stereo)]*2 is the profile for music playback.)

    • For the microphone settings, select the profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands-Free)]*2.

    • Depending on your video call application, selection of the profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands-Free)]*2 or the profile for music playback (A2DP connection) [Headphones (SRS-NS7 Stereo)]*2 may not be available for the speaker or microphone settings, and only [SRS-NS7] may be displayed. In such a case, select [SRS-NS7].

    • For frequently asked questions and the answers to them, visit the customer support website.

    *1 Depending on your video call application, some of the functions may not be available.

    *2 Labels may vary depending on your computer or video call application.

Hint

Note

  • When the neckband speaker is connected with a Mac computer and a smartphone in multipoint connection, the video call application may fail to function properly. In such a case, terminate the BLUETOOTH connection between the neckband speaker and the smartphone.