Restarting, formatting, or initializing the player

This topic includes instructions for the following operations.

  • Resetting the player.
  • Formatting the memory of the player.
  • Rebuilding the database on the player.
  • Initializing the player.

Confirm the details of each function. Then, select the appropriate menu item for your needs.

  1. On the library screen, tap the menu items in the following order.
    – [Settings] – [Device Settings] ([Basic Settings]) – [Reset/Format].
  2. Tap the operation that you want to perform.

    Follow the onscreen instructions. Make sure to confirm the messages carefully.

    [Reset All Settings] This operation resets all setting parameters to the default settings.

    If you select this operation, the player will restart automatically.

    [Format System Storage] This operation formats the internal memory of the player. Note that all data (including sample data) stored on the player will be deleted. Save a backup copy of important data.
    [Rebuild Database] This operation rebuilds the database on the player.

    You can rebuild the database manually.

    [Restore to Factory Configuration] This operation initializes both the settings and internal memory. You can restore the player to its default settings. All transferred data will be erased. However, the player will restore its preinstalled sample content and installers as default settings.

    If you select this operation, the player will restart automatically and the initial setup wizard will launch.


  • Even if you perform [Reset All Settings], the following settings will not be changed.

    • Elapsed time of the selected track
    • Preset 1 through 3 for [Saved Sound Settings]
    • The bookmark list (1 through 10)
    • User settings for the library screen
    • Information on recently transferred content
    • Clock settings
    • Language settings
    • User setting for [Text Input]


  • Sony does not guarantee performance if you format the memory of the player using a computer.
  • If you perform one of the following menu items, pairing information for Bluetooth devices will be deleted from the player.
    • [Restore to Factory Configuration]
    • [Reset All Settings]
  • If you rebuild the database, the following information will be erased.
    • Elapsed time of the selected track
    • Playback order

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.