Customer support website

Visit the customer support website in your country or region in the following situations.

  • When you have a question about the player.
  • When you have an issue with the player.
  • When you want information on compatible items.

For customers in the US:

http://esupport.sony.com/

For customers in Canada:

http://esupport.sony.com/CA/

For customers in Latin America:

http://esupport.sony.com/LA/

For customers in Europe:

http://www.sony.eu/support/

For customers in China:

https://service.sony.com.cn/

For customers in other countries/regions:

http://www.sony-asia.com/

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.