General Information

  • Charging time and playback time depend on the following conditions.
    • The number of times you have charged the battery
    • Operating temperature
  • When the battery is sufficiently charged but the battery life has dropped to about half of its normal span, the battery may be worn out.

  • A lithium-ion rechargeable battery is built into the player. When you store the player for long periods of time, check the following to prevent the deterioration of the built-in battery.
    • Store the player at temperatures from 5 °C to 35 °C (41 ºF to 95 ºF).
    • To prevent deterioration of the battery, charge the battery at least once every 6 months.

  • When you use the player in a cold location, the onscreen display may become dark or may not respond quickly. However, these are not malfunctions.

  • You feel mild tingling against your ears particularly in dry air conditions.
    This is a result of static electricity accumulated in the body.
    This effect can be minimized by wearing clothes made from natural materials.

  • Sony is not responsible for user data even if the following problems occur due to defects in the player or a computer.
    • Recording or downloading of data is incomplete.
    • Data (such as music) is damaged or deleted.
  • Internet Connection and IP address

    Technical data such as IP address [or device details] is used when this product is connected to the internet for software update or receiving third party services. For software updates, these technical data may be communicated to our update servers in order to provide you with the software update appropriate to your device. If you do not want such technical data be used at all, do not set-up the wireless internet function and do not connect an internet cable.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.