The playback volume is low.
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The built-in speaker is provided mainly for checking recorded audio files. If you find the volume not loud enough or have difficulty in understanding what you hear, use headphones (not supplied) or active speakers (not supplied).
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The recording volume may have been low. Check the sensitivity level of the built-in microphones or the Scene Select setting to see if it was suitable for the recording situation when the recording was made.
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.