You cannot charge the battery by connecting the IC recorder to your computer.

  • The power charging connector of cables other than the supplied USB Type-C cable may not fit. Use the supplied USB Type-C cable.

  • When your IC recorder is connected to a computer which is not running, the battery will not charge. When the computer is in a power saving mode (standby or sleep), it will not charge, either.

  • Disconnect your IC recorder from the computer and connect it once again.

  • The USB Type-C cable is not properly connected.

  • Check the system requirements of your IC recorder.

  • Charge the battery under the temperature of 5 °C - 35 °C (41 °F - 95 °F).

  • When using a USB Type-C cable (commercially available), use one of the USB compliant cables that are designed for data transfer and with a 56 k ohm resistor.

  • When a USB hub or USB extension cable (commercially available) is used for power connection, connect the supplied USB Type-C cable to your IC recorder, and then connect the cable directly to the USB hub or USB extension cable.

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The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.