The IC recorder is not detected by the computer and you cannot transfer folders/files from the computer.

  • Disconnect your IC recorder from the computer and connect it once again.

  • When your IC recorder is connected to the computer by a USB hub or a USB extension cable along with the supplied USB Type-C cable, use only the supplied USB Type-C cable for the connection.

  • With the computer that does not meet the system requirements described in this Help Guide, successful operations are not guaranteed.

  • Your IC recorder may not be detected by the computer, depending on the USB port. Try another USB port on the computer.

  • When using a USB Type-C cable (commercially available), use one of the USB compliant cables that are designed for data transfer and with a 56 k ohm resistor.

    Do not use the USB Type-C cable that is designed exclusively for power charging and not capable of data communication.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.