The IC recorder is not detected by Sound Organizer 2.

  • Check if the software is successfully installed, and then check the connections with your IC recorder as follows:
    • When your IC recorder is connected to the computer by a USB hub or a USB extension cable along with the supplied USB Type-C cable, use only the supplied USB Type-C cable for the connection.
    • Try another USB port on the computer.

  • The computer may be placed in sleep/hibernate mode.

    Change the power saving mode settings to keep the computer in normal mode.

  • Save a backup copy of all of the data stored on the built-in memory of your IC recorder to the computer, and then format the built-in memory with the IC recorder.
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The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.