Pairing and connecting with a computer (Windows 10)

The operation to register the device that you wish to connect to is called pairing. First, pair a device to use it with the headset for the first time.

Before you start the pairing operation, make sure that:

  • Your computer has a Bluetooth function that supports music playback connections (A2DP).
  • The computer is placed within 1 m (3 feet) of the headset.
  • The headset is charged sufficiently.
  • The operating instructions of the computer is in hand.
  • Depending on the computer you are using, the built-in Bluetooth adapter may need to be turned on. If you do not know how to turn on the Bluetooth adapter or are unsure if your computer has a built-in Bluetooth adapter, refer to the operating instructions supplied with the computer.
  1. Enter pairing mode on this headset.

    Turn on the headset when you pair the headset with a device for the first time after you bought it or after you initialized the headset (the headset has no pairing information). The headset enters pairing mode automatically.

    When you pair a 2nd or subsequent device (the headset has pairing information for other devices), press and hold the button for about 7 seconds.

    Check that the blue indicator repeatedly flashes 2 times in a row. You will hear a voice guidance “Bluetooth pairing”.

  2. Wake the computer up from sleep mode.
  3. Register the headset using the computer.
    1. Click the [Start] button, then [Settings].
    2. Click [Devices].

    3. Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the Bluetooth function.

    4. Select [WH-1000XM3], then click [Pair].

    If passkey (*) input is required on the display of the computer, input “0000.”

    The headset and computer are paired and connected with each other. You will hear a voice guidance “Bluetooth connected”.

    If they are not connected, see “Connecting to a paired computer (Windows 10)”

    If [WH-1000XM3] does not appear on the display, try again from step 3.

    *A Passkey may be called “Passcode,” “PIN code,” or “Password.”

Hint

Note

  • When registering a device (pairing), either [WH-1000XM3] or [LE_WH-1000XM3] or both are displayed on the connecting device. If both or [WH-1000XM3] are displayed touch [WH-1000XM3], or touch [LE_WH-1000XM3] if [LE_WH-1000XM3] is displayed.
  • If pairing is not established within 5 minutes, pairing mode is canceled, and the headset turns off. In this case, start the operation over from step 1.

  • Once Bluetooth devices are paired, there is no need to pair them again, except in the following cases:

    • Pairing information has been deleted after repair, etc.
    • When a 9th device is paired
      The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the registration information of the paired device with the oldest connection date is overwritten with the information for the new device.
    • When the pairing information for the headset has been deleted from the Bluetooth device.
    • When the headset is initialized
      All of the pairing information is deleted. In this case, delete the pairing information for the headset from the device and then pair them again.
  • The headset can be paired with multiple devices, but can only play music from one paired device at a time.
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