Connecting the headset to 2 Android smartphones
Usually when you connect the headset to a smartphone, the music playback function and the phone call function are both connected simultaneously.
To make a multipoint connection using two smartphones for separately listening to music and making phone calls, change the settings on the smartphone so that only one of the functions is connected.
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Pair the headset with both smartphones, respectively.
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Use one of the smartphones to establish a Bluetooth connection with the headset.
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On the smartphone connected to the headset, uncheck either [Call audio] (HFP) or [Media audio] (A2DP).Operation example: When only connecting to a media audio (A2DP)
Touch [Settings] - [Bluetooth] - the setting icon next to [WH-1000XM3].
On the [Paired devices] screen, uncheck [Call audio].
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Terminate the Bluetooth connection of the smartphone.
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Use the other smartphone to establish a Bluetooth connection to the headset.
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In the same way, uncheck the function that you did not uncheck in step 3.
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Use the first smartphone to establish a Bluetooth connection again.
Both smartphones are connected to the headset with only one function enabled.
Hint
- The above procedure is an example. For more details, refer to the operating instructions supplied with your Android smartphone.
Note
- When using the Google Assistant, the headset cannot make a multipoint connection.
- When using Amazon Alexa, the headset cannot make a multipoint connection.