Connecting the headset to 2 Android smartphones
Usually when you connect the headset to a smartphone, the music playback function and the phone call function are both connected simultaneously.
To make a multipoint connection using two smartphones for separately listening to music and making phone calls, change the settings on the smartphone so that only one of the functions is connected.
Pair the headset with both smartphones, respectively.
Use one of the smartphones to establish a Bluetooth connection with the headset.
On the smartphone connected to the headset, uncheck either [Call audio] (HFP) or [Media audio] (A2DP).Operation example: When only connecting to a media audio (A2DP)
Touch [Settings] - [Bluetooth] - the setting icon next to [WH-1000XM3].
On the [Paired devices] screen, uncheck [Call audio].
Terminate the Bluetooth connection of the smartphone.
Use the other smartphone to establish a Bluetooth connection to the headset.
In the same way, uncheck the function that you did not uncheck in step 3.
Use the first smartphone to establish a Bluetooth connection again.
Both smartphones are connected to the headset with only one function enabled.
- The above procedure is an example. For more details, refer to the operating instructions supplied with your Android smartphone.
- When using the Google Assistant, the headset cannot make a multipoint connection.
- When using Amazon Alexa, the headset cannot make a multipoint connection.