Pairing cannot be done.

  • Bring the headset and the Bluetooth device within 1 m (3 feet) from each other.
  • The headset automatically enters pairing mode when pairing the first device after purchasing, initializing, or repairing the headset. To pair a 2nd or subsequent device, press and hold the button of the headset for 7 seconds or more to enter pairing mode.
  • When pairing a device once again after initializing or repairing the headset, you may be unable to pair the device if it retains pairing information for the headset (iPhone or other device). In this case, delete the pairing information for the headset from the device and pair them again.