Using Amazon Alexa

By using Amazon Alexa feature that comes with the smartphone, you can speak to the headset to operate the smartphone or perform the search.

Compatible smartphones
  • Smartphones installed with Android 5.1 or later, or iOS 10.0 or later.
  • Installation of the latest Amazon Alexa app is required.
  1. Open the Amazon Alexa app.
  2. Open the "Sony | Headphones Connect" app, and set the NC/AMBIENT button as the Amazon Alexa button.

    For details of the "Sony | Headphones Connect" app, refer to the following URL.

    https://rd1.sony.net/help/mdr/hpc/h_zz/

  3. Press the NC/AMBIENT button to use Amazon Alexa.
    • Press to input a voice command.
    • Press once to cancel the voice command.
    • If there is no voice, it will be canceled.

For details of Amazon Alexa, refer to the following website:

https://www.amazon.com/b?node=16067214011

Hint

  • Check or update the software version of the headset with the "Sony | Headphones Connect" app.
  • When Amazon Alexa is not available for reasons such as not being connected to the network, a voice guidance “Either your mobile device isn't connected; or you need to open the Alexa App and try again” is heard.

Note

  • If the NC/AMBIENT button is set as the Amazon Alexa button in step 2, the noise canceling function or the NC Optimizer function cannot be operated from the headset.
  • If the NC/AMBIENT button is set as the Amazon Alexa button in step 2, the Google Assistant function cannot be operated from the headset.
  • Alexa is not available in all languages and countries/regions.
    See www.amazon.com/alexa-availability for details.
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