Diagnosing your camera

If your camera is not working properly, you can run a diagnostics test to identify if there is a problem with the main camera, front camera, flash, or camera key.

To run a diagnostics test of your camera, make sure you are connected to the internet.

  1. While using the camera, tap (Settings icon).
  2. Tap (Introduction to features icon) > [Help] > [Launch the Support app].
  3. Tap [Xperia Tests], select a category, and then follow the on-screen instructions.