About this Help Guide

This is the Xperia 5 II Help Guide for the Android 10 software version. If you are not sure which software version your device is running, you can check it in the Settings menu.

For information on common Android features and settings (such as Android basic settings, Wi-Fi settings, home screen settings, content transfer, application screen navigation, notifications and other Google application features) please refer to support.google.com/android/.


  • System and application updates can present the features in your device in another way than described in this Help Guide. The Android version might not be affected in an update.

To check the current software version and model number of your device

Find and tap [Settings] > [About phone]. The current software version is displayed under [Build number]. The current model number is displayed under [Model].

Limitations to services and features

Some of the services and features described in this Help Guide may not be supported in all countries or regions, or by all networks or service providers. The GSM International Emergency Number can always be used in all countries, regions, networks and by all service providers, provided that the device is connected to the mobile network. Please contact your network operator or service provider to determine the availability of any specific service or feature and whether additional access or usage fees apply.

The use of certain features and applications described in this guide may require access to the internet. You may incur data connection charges when you connect to the internet with your device. Contact your wireless service provider for more information.