System requirements

Computer

  • Windows Vista® (Service Pack 2 or later)
  • Windows® 7 (Service Pack 1 or later)
  • Windows® 8.1
  • Windows® 10
  • Mac OS® X v10.8~10.11

Pre-installed OS only supported.

[Compatibility mode] is not supported.

PC application for Windows

Media Go application for Windows (recommendation)

  • Internet connection
  • Hard Disk Drive/Solid State Drive: 400 MB or more of available space

PC application for Mac

Content Transfer for Mac application for Mac (recommendation)

  • Internet connection
  • Hard Disk Drive/Solid State Drive: 30 MB or more of available space

Web browser

OS standard browser

Internet

Internet connection (for Gracenote® MusicID® service, podcast features, Store access, or online help)

Guarantee operation

Not supported by the following environments:

  • Personally constructed computers or operating systems
  • An environment that is an upgrade of the original manufacturer-installed operating system
  • Multi-boot environment

We do not guarantee operation for all computers even if they meet the above System Requirements.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.