The IC recorder is not detected by Sound Organizer 2.

  • Check if the software is successfully installed, and then check the connections with your IC recorder as follows:
    • When you are using a USB hub, remove the hub and connect the IC recorder directly to a USB port on the computer directly with the supplied USB cable.
    • Disconnect the supplied USB cable from the USB/Headphone connector on the IC recorder and connect it back again.
    • Try connecting the supplied USB cable to another USB port on the computer.
  • The computer may be placed in sleep/hibernate mode.

    Change the power saving mode settings to keep the computer in normal mode.

  • Save a backup copy of all of the data stored on the built-in memory of your IC recorder to the computer, and then format the built-in memory of the IC recorder.