Formatting the memory card

If your device cannot read content on the memory card, format the memory card on your device.
  1. Find and tap [Settings] > [Storage] > [SD card].
    Select an app, if prompted.
  2. Tap (More icon) > [Storage settings] > [Format], and then perform formatting on the next confirmation dialog.


  • All content on the memory card gets erased when you format it. Make sure you first make backups of all data that you want to save.