Connecting to a paired computer (Windows 10)

Before starting the operation, make sure of the following:

  • Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  1. Wake the computer up if the computer is in standby (sleep) or hibernation mode.
  2. Lay the headset units on their sides and remove them from the charging case.

    The headset turns on automatically.

  3. Put the headset units into both ears.

    When the headset has automatically connected to the last connected device, you will hear a notification sound indicating that the connection is established from both headset units at the same time. When you wear only one headset unit, you will hear the notification sound from the headset unit you are wearing.

    Check the connection status on the computer. If it is not connected, proceed to step 4 .

  4. Select the headset using the computer.

    1. Right-click the speaker icon on the toolbar, then select [Open Sound settings].

    2. From the [Choose your output device] drop-down menu, select [Headphones (WF-1000XM5 Stereo)].

      If [Headphones (WF-1000XM5 Stereo)] is not displayed on the drop-down menu, proceed to step 3.

    3. Click [Sound Control Panel], right-click on the [Playback] tab on the [Sound] screen, and check the [Show Disconnected Devices] checkbox.

    4. Select [Connect] from the displayed menu.

      You will hear a notification sound indicating that the connection is established from both headset units at the same time. When you wear only one headset unit, you will hear the notification sound from the headset unit you are wearing.

Hint

  • The operation above is an example. For more details, refer to the operating instructions supplied with the computer.

Note

  • If the music playback sound quality is poor, check that the A2DP function which supports music playback connections is enabled in the computer settings. For more details, refer to the operating instructions supplied with the computer.
  • If the last connected Bluetooth device is placed near the headset, the headset may automatically connect to the device when you turn on the headset and may not connect to another device.
    If this occurs, cancel the Bluetooth connection on the last connected device.
  • If you cannot connect your computer to the headset, delete the headset pairing information on your computer and perform pairing again. As for the operations on your computer, refer to the operating instructions supplied with the computer.