Wireless Noise Canceling Stereo HeadsetWF-1000XM5Help Guide

You can check various statuses of the headset/charging case by the indicator on the charging case.

: Turns on in green / : Turns on in orange / : Turns on in blue / -: Turns off

Indication of the remaining battery charge

When both headset units are stored in the charging case: Displays the remaining battery charge of the headset unit with less remaining battery charge between the left and right headset units.

When either the left or right headset unit is stored in the charging case: Displays the remaining battery charge of the headset unit stored in the charging case.

When both headset units are removed from the charging case: Displays the remaining battery charge of the charging case.

When the charging case lid is opened or closed, or when the USB Type-C cable is removed after charging is complete, the indicator lights up as follows depending on the remaining battery charge.

• When the headset is stored in the charging case and the remaining battery charge of the headset is 95% or higher / When the headset is not stored in the charging case and the remaining battery charge of the charging case is 31% or higher

  - - - - - - - (lights up in green for about 6 seconds)

• When the headset is stored in the charging case and the remaining battery charge of the headset is between 94% and 1% / When the headset is not stored in the charging case and the remaining battery charge of the charging case is between 30% and 1%

  - - - - - - - (lights up in orange for about 6 seconds)

• When the headset is stored in the charging case and the remaining battery charge of the headset is less than 1% / When the headset is not stored in the charging case and the remaining battery charge of the charging case is less than 1%

  - - - - - - - (turns off)

When the headset units are removed from the charging case, or when the headset units are set into the charging case, the indicator lights up as follows depending on the remaining battery charge.

• When the headset is stored in the charging case and the remaining battery charge of the headset is 95% or higher / When the headset is not stored in the charging case and the remaining battery charge of the charging case is 31% or higher

  - - - - - - - (lights up in green for about 3 seconds)

• When the headset is stored in the charging case and the remaining battery charge of the headset is between 94% and 1% / When the headset is not stored in the charging case and the remaining battery charge of the charging case is between 30% and 1%

  - - - - - - - (lights up in orange for about 3 seconds)

• When the headset is stored in the charging case and the remaining battery charge of the headset is less than 1% / When the headset is not stored in the charging case and the remaining battery charge of the charging case is less than 1%

  - - - - - - - (turns off)

Charging status

• While charging the headset units / While charging the charging case

  (lights up in orange)

• When the battery is fully charged when charging starts on the headset units/charging case

  - - - - - (lights up in orange for about 1 minute, and then turns off)

• When the battery becomes fully charged and charging is complete

  - - - - - - - (turns off)

• During charging, when the charging case lid is opened or closed / When the headset units are set into or removed from the charging case

  - - - - - - (lights up in orange while charging. turns off for about 0.5 seconds, and then lights up in orange again)

• Abnormal charging temperature

  - - - - - - - - - - - - - - - (repeatedly flashes twice in orange with an interval of about 1 second)

• When an error occurs while charging and charging cannot be performed

  - - - - - - - - - - (repeatedly flashes slowly in orange with an interval of about 0.5 seconds)

• Abnormal combination of left and right headset units

  - - - - - - - - - - - - (repeatedly flashes 3 times in orange with an interval of about 1.3 seconds)

Bluetooth connection status

• Pairing mode

  - - - - - - - - - - - - - - (repeatedly flashes twice in blue)

• Connection process completed

  ... (flashes 10 times in blue)

  Indicates when one or both headset units are stored in the charging case.

Other

• When the charging case lid is opened while the software is updating automatically

  - - - - - - - - - - - - - - - (repeatedly flashes in orange and blue with an interval of about 0.6 seconds)

• Reset start preparation / Initialization start preparation

  - - - - - - - - - (repeatedly flashes slowly in orange for up to about 5 seconds with an interval of about 0.7 seconds about 15 seconds after you first press the reset/initialize button on the back of the charging case)

  For details, see “Resetting the headset” or “Initializing the headset to restore factory settings”.

• Initialization completed

  - - - (flashes 4 times in green with an interval of about 0.3 seconds)

  For details, see “Initializing the headset to restore factory settings”.