Receiving a call

You can enjoy a hands-free call with a smartphone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via a Bluetooth connection.

  • If your smartphone supports both HFP and HSP, set it to HFP.
  • The operation may vary depending on the smartphone. Refer to the operating instructions supplied with the smartphone.
  • Depending on the connected device or the application you are using, the functions may not work properly even if you try to operate them with the headset.

The headset microphones are designed to easily pick up the wearer's voice when worn correctly. If the headset is not worn correctly, it may be difficult to pick up the wearer's voice. When making a call, make sure to wear the headset correctly.

Ring tone

When an incoming call arrives, a ring tone will be heard from the headset, and the indicator (blue) flashes quickly.

You will hear either of following ring tones, depending on your smartphone.

  • Ring tone set on the headset
  • Ring tone set on the smartphone
  • Ring tone only for a Bluetooth connection set on the smartphone
  1. Connect the headset to a smartphone via a Bluetooth connection beforehand.
  2. When you hear the ring tone, tap the touch sensor control panel twice quickly (with an interval of about 0.4 seconds) to receive the call.

    When you receive an incoming call during music playback, playback pauses and a ring tone will be heard from the headset.

    The headset has omnidirectional microphones. You can talk without worrying about the position of the microphone.

    If no ring tone is heard via the headset

    • The headset may not be connected with the smartphone over HFP or HSP. Check the connection status on the smartphone.
    • If music playback does not pause automatically, operate the playback device to pause playback.
  3. Adjust the volume using the touch sensor control panel.
    • Increase the volume: Swipe up repeatedly until the volume reaches the desired level.

    • Lower the volume: Swipe down repeatedly until the volume reaches the desired level.

    • Change the volume continuously: Swipe up or down and hold. Release at the desired volume level.

    When the volume reaches the maximum or minimum, an alarm sounds.

  4. When you finish your phone call, tap the touch sensor control panel twice quickly (with an interval of about 0.4 seconds) to end the call.

    If you received a call during music playback, music playback resumes automatically after ending the call.

Hint

  • When receiving a call when using a smartphone, some smartphones may receive a call on the phone instead of the headset. Transfer the call to the headset on your smartphone.
  • Volume for a call can be adjusted during a telephone conversation only.
  • The headset volume during a call and during music playback can be independently adjusted. Even if you change the volume during a call, the volume of music playback does not change.

Note

  • Depending on the connected device or playback application you are using, when you receive an incoming call during music playback, playback may not resume automatically even after you finish the call.
  • Use a smartphone at least 50 cm (1.6 ft) away from the headset. Noise may result if the smartphone is too close to the headset.
  • In order to make it easier for you to hear your own voice during a phone call, the microphones work to capture ambient sounds (Sidetone function). If your voice sounds too loud or the sounds in your surroundings are bothering you, turn off [Capture Voice During a Phone Call] on the “Sony | Sound Connect” app.