Displaying the GPS Information Transmission Status
Even if the sending of GPS information to a camera is enabled, GPS information may not actually be sent to the camera. If this occurs, “GPS Sending Stopped” will be displayed in the GPS information display area on the Home screen, followed by a message describing the reason why it cannot be sent.
If “GPS Sending Stopped” is displayed, check the message and resolve the problem preventing transmission.
[Camera GPS Setting OFF]
The location data settings of the camera are disabled. Set [Technical] > [GPS] > [Location by Mobile App] to [On] in the camera settings.
Hint
- Only the PXW-Z300 and PXW-Z380 cameras have location data settings.
[Bluetooth Scanning]
The Bluetooth connection between the camera and smartphone has been lost and is reconnecting. If the camera and smartphone are far apart, move them closer. Reconnection may not be possible if they are too far apart.
Hint
- This message will also be displayed if the camera is already connected to another smartphone or if the Bluetooth setting on the camera is turned off. Disconnect the camera connection with the other smartphone and turn on the Bluetooth setting on the camera, as necessary.
- If the problem persists, disconnect the camera from the app and then reconnect.
[Bluetooth Setting OFF]
The Bluetooth setting of the smartphone is disabled. Use the following procedure to enable the Bluetooth setting on the smartphone.
Xperia (Android 15): Set [Settings] > [Device connection] > [Connection preferences] > [Bluetooth] > [Use Bluetooth] to the on position.
iOS 18: Set [Settings] > [Bluetooth] to the on position.
[No Location Permission]
This app does not have permission to use the location data of your smartphone. Use the following procedure to allow this app to use location data.
Xperia (Android 15): Set [Settings] > [Apps] > [C' App for ENT] > [Permissions] > [Location] to [Allow all the time].
iOS 18: Set [Settings] > [Apps] > [C' App for ENT] > [Location] to [Always].
[Location Data Setting OFF]
The location data settings of the smartphone are disabled. Use the following procedure to enable use of location data.
Xperia (Android 15): Set [Settings] > [Location] > [Use location] to the on position.
iOS (18): Set [Settings] > [Privacy & Security] > [Location Services] to the on position.
[GPS Accuracy Deterioration]
The GPS signal received by your smartphone is weak, reducing GPS accuracy. Signal reception may be poor indoors or near tall buildings. Move to another location, as required. Also, check that permission has been granted to use precise location data in this app in your smartphone settings.
