• Clean the Walkman with a soft cloth, such as a cleaning cloth for eyeglasses.
  • To clean a Walkman that has gotten very dirty, use a cloth slightly moistened with a mild detergent solution.
  • Do not clean with solvents such as alcohol, naphtha, or paint thinner. These solvents may damage the surface of the Walkman.

Care and cleaning after swimming in a pool or the ocean

Clean the earbuds and the Walkman after every use as follows.

  • If salt and sand are left on the Walkman, the metal terminals may rust or foreign substances may build up. As a result, the Walkman may not charge properly, or a computer may not be able to recognize the Walkman.
  • Wash the Walkman in lukewarm water if tanning oil or sunscreen adheres to the Walkman. These substances may cause damage to the Walkman, such as discoloration or cracks.
  • Be careful not to get foreign substances (earwax, etc.) on the headphone sections. These substances may cause sound loss or deterioration of sound quality.
  1. Remove salt and sand from the Walkman immediately after you use it in the ocean. Wash the Walkman with fresh water such as tap water.

  2. Fill a basin or bucket with fresh water. Gently shake the Walkman about 20 times. Then, soak the Walkman for about 30 minutes.

  3. Remove the earbuds from the Walkman. Then, hand-wash the earbuds with a mild detergent solution. After you wash the earbuds, dry the earbuds well.

  4. Rinse the terminals () and mesh sheet () of the Walkman with gentle running tap water.

    If the terminals and mesh sheet are not clean, clean them with a soft brush (such as a toothbrush).

  5. Remove any moisture from the terminals and surface of the Walkman with a soft, dry cloth.

  6. Pat the headphones softly against a dry cloth. Repeat the patting about 20 times.

  7. Pat the areas around the buttons of the Walkman softly against a dry cloth. Repeat the patting about 30 times.

  8. Place the Walkman on a dry cloth. Then, leave the Walkman at room temperature for 2 to 3 hours.


  • Do not apply strong force to the mesh sheet. Doing so may damage the mesh sheet.
  • Do not rub foreign substances on the mesh sheet. Doing so may push the substances into the headphones.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.