Receiving a call

You can talk hands-free via a Bluetooth connection on a smartphone or mobile phone that supports the Bluetooth profile CCP (Call Control Profile).

  • The operation may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with the smartphone or mobile phone.
  • Depending on the connected device or the application you are using, the functions may not work properly even if you try to operate them with the headset.

Ring tone

When you receive an incoming call, a ring tone will be heard from the headset.

You will hear either of following ring tones, depending on your smartphone or mobile phone.

  • Ring tone set on the headset
  • Ring tone set on the smartphone or mobile phone
  • Ring tone only for a Bluetooth connection set on the smartphone or mobile phone
  1. Connect the headset to a smartphone or mobile phone via a Bluetooth connection beforehand.
  2. When you hear a ring tone, tap the touch sensor on the left or right headset unit twice quickly (at about 0.3-second intervals between taps) to receive the call.

    Sound will be heard from the headset.

    When you receive an incoming call while listening to music, playback pauses automatically and a ring tone will be heard from the headset.

    If playback is not paused, operate the headset to pause playback.

    You can talk using the microphones on the left and right headset units.

    Illustration indicating the locations of the microphones (A) on the left and right headset units

    A: Microphones (left, right)

    If no ring tone is heard via the headset

    The headset may not be connected with the smartphone or mobile phone over CCP. Check the connection status on the smartphone or mobile phone.

  3. Operate the smartphone or mobile phone to adjust the volume.
  4. When you have finished your call, tap the touch sensor on the left or right headset unit twice quickly (at about 0.3-second intervals between taps) to end the call.

    If you received a call during music playback, music playback resumes automatically after ending the call.

Hint

  • When receiving a call when using a smartphone or mobile phone, some smartphones or mobile phones may receive a call on the phone instead of the headset. Transfer the call to the headset on your smartphone or mobile phone.
  • You can also talk hands-free even when you are wearing only one headset unit. When you receive an incoming call, answer the call using the headset unit you are wearing. If you put the other headset unit into the other ear while you are talking with only one headset unit, you can talk with both headset units.

Note

  • In the factory settings, the headset does not accept incoming calls from Bluetooth connected devices when the headset is in the USB transceiver mode. “INZONE Hub” allows you to switch modes to accept incoming calls even when the headset is in the USB transceiver mode.
  • Depending on the connected device or playback application you are using, playback may not pause even when you receive an incoming call while playing back music. When you receive an incoming call while playing back music, playback may not resume automatically even if you finish the call.
  • Use a smartphone or mobile phone at least 50 cm (1.6 ft) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset.
  • In order to make it easier for you to hear your own voice during a phone call, the microphones work to capture ambient sounds (Sidetone function). If your voice sounds too loud or the sounds in your surroundings are bothering you, turn off [SIDETONE] on “INZONE Hub”.
  • The volume during calls cannot be adjusted with the headset. Adjust the volume on the connected device.
  • Depending on the caller’s voice characteristics or the ambient environmental noises, the call sound quality may be reduced.