About the LE Audio connection quality

The following 2 kinds of connection qualities for LE Audio can be selected on the “Sony | Headphones Connect” app when the headset is connected via a Bluetooth connection to a smartphone that supports LE Audio.

[Low Latency]: Prioritizes minimizing the sound latency.

[High Reliability]: Prioritizes a stable connection (default).

  • When you want to minimize the sound latency, select [Low Latency].
  • If the connection is unstable, such as when only intermittent sound is being produced, select [High Reliability].


  • Depending on the ambient conditions in the area where you are using the headset, intermittent sound may still occur even if [High Reliability] is selected.