Video being received via a smartphone’s Wi-Fi is disturbed or cannot be connected.

As the USB transceiver (wireless 2.4 GHz connection) has the same frequency band as the wireless LAN (2.4 GHz), the video on the smartphone may be stopped or may not be displayed due to radio interference. If any of this is the case, try the following.

  • Move to a location with a good wireless LAN radio environment, such as near a wireless LAN device.
  • Change the frequency band used for the smartphone and wireless LAN device to 5 GHz (IEEE 802.11ac). For details, refer to the operating instructions supplied with the wireless LAN device.