Using Amazon Alexa

By using the Amazon Alexa app installed on your smartphone, you can speak to the headset’s microphones to operate the smartphone or perform a search.


Compatible smartphones

  • The OS version which supports the latest version of the Amazon Alexa app on Android or iOS
  • Installation of the latest Amazon Alexa app is required.
    1. Open the app store on your mobile device.
    2. Search for Amazon Alexa app.
    3. Select Install.
    4. Select Open.
  1. Put the headset units into your ears and connect the headset to the smartphone via Bluetooth connection.
  2. Open the Amazon Alexa app.

    When you use Amazon Alexa for the first time, you will need to login with your Amazon account, and proceed to step 3 to set up your headset to the Amazon Alexa app.

    If you have set up Amazon Alexa previously, but have configured the left and right units of the headset to a function other than Amazon Alexa, reconfigure the left or right unit of the headset to Amazon Alexa.

  3. Perform the initial setup for Amazon Alexa.
    1. Touch the [More] icon in the lower right corner of the Amazon Alexa app screen, and touch [Add a Device].

    2. On the [Which device would you like to set up?] screen, select [Headphones].

    3. From [AVAILABLE DEVICES] on the [Select your device] screen, select [LinkBuds].

      If you cannot find [LinkBuds] in [AVAILABLE DEVICES], the headset is not connected to the smartphone via Bluetooth connection. Connect the headset to the smartphone via Bluetooth connection.

    4. On the [Set up Alexa on your LinkBuds] screen, touch [CONTINUE].

    5. If the [This will override the current voice assistant on this accessory] screen appears, touch [CONTINUE].

    6. On the [Setup Complete] screen, touch [DONE].

    Once the initial setup is complete, the function of the right unit of the headset (or the left unit if only the left unit of the headset was worn for the initial setup) is changed to Amazon Alexa.

  4. Say the wake word (*) (“Alexa”) or operate the headset unit to which the Amazon Alexa feature is assigned to use Amazon Alexa.

    Illustration indicating the locations of the microphones (A) on the headset

    A: Microphones (left, right)

    • Tap the headset or in the area near your ear twice quickly (with an interval of about 0.2 seconds) to input a voice command.

      Example:

      “What is the weather”

      “Play music (**)”

    • If there is no voice, it will be automatically canceled.

    *To set the wake word, enable [Activate Voice Assistant with your Voice] with the “Sony | Headphones Connect” app.

    **Need Amazon or Prime Music subscription.

For details on Amazon Alexa and its capability, refer to the following website:

https://www.amazon.com/b?node=16067214011


For details on Amazon Alexa, refer to the following website:

https://www.amazon.com/gp/help/customer/display.html?nodeId=G7HPV3YLTGLJEJFK

Hint

  • You can use the Amazon Alexa feature when you are wearing only one unit to which the Amazon Alexa feature is assigned on your ear. When the Amazon Alexa feature is assigned to the headset and you want to use only one unit of the headset, use the unit with the Amazon Alexa feature assigned. Check the setting of the headset with the “Sony | Headphones Connect” app.
  • Check or update the software version of the headset with the “Sony | Headphones Connect” app.
  • When Amazon Alexa is not available for reasons such as not being connected to the network, the voice guidance “Either your mobile device isn’t connected; or you need to open the Alexa App and try again” is heard from both headset units (or from the headset unit you are wearing).

Note

  • When you set up the headset on the Amazon Alexa app, which function on the left or right unit of the headset is set as Amazon Alexa depends on the settings for the headset functions and usage conditions. If the Amazon Alexa feature is assigned to either unit of the headset and the assignment is switched to the other unit of the headset, the function of the unit on the side before the change will return to the factory settings (play/pause music, etc.). You can restore the unit back to its previous functions by changing its settings on the “Sony | Headphones Connect” app.
  • The Amazon Alexa feature and the Google Assistant feature cannot be assigned to the headset at the same time.
  • The Amazon Alexa feature and voice assist function (Google app, Siri) cannot be assigned to the headset at the same time.
  • Amazon Alexa is not available in all languages and countries/regions. Alexa features and functionality may vary by location.