Troubleshooting

If you experience trouble with the product, try the following solutions.

  1. Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.
    If a message such as “C/E:□□:□□” appears on the screen, refer to the self-diagnosis display.
  2. Initialize the settings.
  3. Consult your dealer or local authorized service facility. Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
    http://www.sony.net/
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