4K or 8K content cannot be displayed at the same resolution as the source.
- Depending on the TV or the video device, 4K or 8K content may not be displayed. Check the video capability and settings of your TV and video device.
- Be sure to use a Premium High Speed HDMI Cable with Ethernet, which supports bandwidths up to 18 Gbps. For video signals that require a high bandwidth such as 4K/120p, 8K, etc., be sure to use an Ultra High Speed HDMI Cable that supports bandwidths up to 48 Gbps.
- If your TV have similar menu for high bandwidth video format, check the setting on the TV menu. For details on the TV menu setting, refer to the operating instructions of the TV.
- Be sure to connect the unit to an HDMI input jack of a TV or video device that is supporting 4K or 8K. You have to connect an HDMI cable to an HDMI jack that supports HDCP 2.2 or HDCP 2.3 when you use a playback device for 4K or 8K resolution video content, etc.
- Disconnect the HDMI cable from the unit and TV and then reconnect the cable.
- Supported video signals vary depending on the HDMI IN jack. For details on the supported video signals, see “Connecting devices with HDMI jacks.”
