Customer support websites

Please access the following support home page to get the support information about your linear PCM recorder:

For customers in the U.S.A.:

https://www.sony.com/recordersupport

For customers in Canada:

https://www.sony.ca/ElectronicsSupport

For customers in China:

https://www.sony-asia.com/support

For customers in other countries/regions:

https://www.sony-asia.com/support

Note that recorded files may be deleted during service or repair services.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.