Speaking with someone while wearing the headset (Speak-to-Chat)

If Speak-to-Chat is enabled beforehand, the Speak-to-Chat mode starts automatically when you talk to someone. The headset pauses or mutes the music which is being played and captures the voice of the person you are conversing with on the microphone to make it easier to hear.

To enable Speak-to-Chat

To activate the Speak-to-Chat mode, the headset’s automatic audio detection must be enabled in advance.

In the factory setting, Speak-to-Chat is disabled. To enable it, hold 2 fingers to the touch sensor control panel until you hear the voice guidance say, “Speak-to-chat activated”.

To disable Speak-to-Chat

Hold 2 fingers to the touch sensor control panel once again until you hear the voice guidance say, “Speak-to-chat deactivated”.


About the instruction manual video

Watch the video to find out how to use Speak-to-Chat.

https://rd1.sony.net/help/mdr/mov0015/h_zz/

Hint

  • If Speak-to-Chat does not switch to enable/disable properly, operate as described below.
    • Slightly separate both fingers

    • Directly touch the touch sensor control panel

    • Touch the touch sensor control panel with the pads of your fingers

  • The Speak-to-Chat mode ends in the following instances.
    • When the headset does not detect any audio spoken by the person wearing the headset for 30 seconds or more
    • When the user operates the headset buttons or touch sensor control panel
  • You can also use the “Sony | Headphones Connect” app to switch between enabled/disabled, change the sensitivity of the automatic audio detection, and change the time until the Speak-to-Chat mode ends.

Note

  • The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident.
  • Due to ambient noise, the speech of the person wearing the headset may not be detected, and the Speak-to-Chat mode may not activate. In this case, try speaking longer and with a louder voice. In some cases, the Speak-to-Chat mode may not activate even when speaking longer and with a louder voice in extremely noisy environments such as in an airplane.
  • Music playback is paused while the Speak-to-Chat mode is active only when connected via Bluetooth connection.
  • The connected device or playback application you are using may not support pausing of music playback.
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