Updating the headset software

Install the latest headset software using the “Sony | Headphones Connect” app to enjoy new functions or to resolve a certain number of issues with the headset.

Always use the headset with the latest software installed.

For details on the latest headset software and how to update the software, refer to the information on the support website.


When the [Automatic download of software] setting is enabled (default setting) on the “Sony | Headphones Connect” app, the download and transfer of the software will start automatically.

You can also update the headset software in the following way.

  1. Download the update software from the server to the smartphone on which the “Sony | Headphones Connect” app is installed.
  2. Transfer the update software from the smartphone to the headset.
  3. Update the headset software following the on-screen instructions.