Inserting a SIM card and microSD card

There are two types of models: an eSIM-supported model and a model into which two nano SIM cards can be inserted.

  • XQ-EC54: You can use one nano SIM card, one eSIM, and one microSD card. (Only one nano SIM card can be inserted.) You can use the device as a dual SIM device by inserting a nano SIM card and configuring an eSIM.

    Diagram of placing a SIM card and a microSD card in the tray. Bottom side in front view, placing the SIM card on the front side of the tray and the microSD card on the rear side of the tray.

  • XQ-EC72: You can use either two nano SIM cards or one nano SIM card and one microSD card. (eSIMs are not supported.)

    Diagram of placing SIM cards and/or a microSD card in the tray. Bottom side in front view, placing the main SIM card on the front side of the tray and a microSD card or secondary SIM card on the rear side of the tray.

Checking your model name

  1. Find and tap [Settings] > [About phone].

    The model name is displayed under [Model].

Inserting a SIM card

  1. With the screen of your device facing up, drag out the tray.

    Hook your fingertip on the notch (A), and then drag the cover of the SIM card/microSD card tray slot (B) straight out.

    Diagram of dragging out the tray on the bottom side in front view. Notch on the cover of the tray, A. Cover of the tray, B.

  2. Place the SIM card securely in the correct orientation with the metal contact side facing up.

    The one angled corner of the SIM card (A) should be positioned as illustrated.

    Make sure to position the SIM card securely so that it fits in place without any gaps.

    Diagram of placing a SIM card in the tray. The one angled corner of the SIM card, A. The angled corner of the tray is circled.

  3. Gently push the tray back into the slot until it fits into place.

    Diagram of pushing the tray back.

Hint

  • You do not need to insert a SIM card if you will only use an eSIM.

Inserting a second SIM card (XQ-EC72 only)

For the XQ-EC72, you can insert a second SIM card. When you insert a second SIM card, you cannot insert a microSD card.

  1. With the rear side of your device facing up, drag out the tray.

    Hook your fingertip on the notch (A), and then drag the cover of the SIM card/microSD card tray slot (B) straight out.

    Diagram of dragging out the tray on the bottom side in rear view. Notch on the cover of the tray, A. Cover of the tray, B.

  2. Place the second SIM card securely in the correct orientation with the metal contact side facing up.

    The one angled corner of the SIM card (A) should be positioned as illustrated.

    Make sure to position the SIM card securely so that it fits in place without any gaps.

    Diagram of placing a SIM card in the tray. The one angled corner of the SIM card, A. The angled corner of the tray is circled.

  3. Gently push the tray back into the slot until it fits into place.

    Diagram of pushing the tray back.

Inserting a microSD card

  1. With the rear side of your device facing up, drag out the tray.

    Hook your fingertip on the notch (A), and then drag the cover of the SIM card/microSD card tray slot (B) straight out.

    Diagram of dragging out the tray on the bottom side in rear view. Notch on the cover of the tray, A. Cover of the tray, B.

  2. Place the microSD card securely in the correct orientation with the contact pin side facing up.

    Diagram of placing a microSD card in the tray.

  3. Gently push the tray back into the slot until it fits into place.

    Diagram of pushing the tray back.

Note

  • Unmount the microSD card before removing it to prevent loss of data. To remove the microSD card safely, find and tap [Settings] > [Storage], tap [This device] to select the name of your microSD card, and then tap (More icon) > [Eject].
TP1001600416