Viewing the memory status

The internal storage stores downloaded or transferred content along with personal settings and data, and it tends to fill up as a result of normal usage. If the device starts to slow down, or apps suddenly shut down, you should consider the following:

  • Close running apps that you are not using.
  • Uninstall downloaded apps that you do not use.
  • Transfer photos, videos, and music from the internal memory to the microSD card or a Google service.

Note

  • If your device cannot read the content on the microSD card, you may need to format the card. Note that when you format the card, all content is erased.

Hint

  • You can purchase a microSD card separately.
  • A microSD card with Video Speed Class 30 (V30) or above is recommended when you select a microSD card as the save destination in the Camera app.

To view the memory status

  1. Find and tap [Settings] > [Storage].

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