Resetting your apps

You can reset an app or clear app data if your app stops responding or causes issues with your device. Resetting app preferences does not delete any app data from your device.
  1. Find and tap [Settings] > [Apps].
  2. Tap the number of apps to see all apps.
  3. Tap (More icon) > [Reset app preferences] > [Reset apps].

To clear app data

  1. Find and tap [Settings] > [Apps].
  2. Select an app or service, and then tap [Storage & cache] > [Clear storage] > [Delete].


To clear app cache

  1. Find and tap [Settings] > [Apps].
  2. Select an app or service, and then tap [Storage & cache] > [Clear cache].


To clear the app default setting

  1. Find and tap [Settings] > [Apps].
  2. Select an app or service, and then tap [Open by default] > [Clear default preferences].

Note

  • The option to clear the app data, cache, or default setting is not available for every app or service.
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