The IC recorder is not detected by Sound Organizer 2.

  • Check if the software is successfully installed, and then check the connections with your IC recorder as follows:
    • If your IC recorder is connected to the computer with a USB hub (commercially available) or a USB extension cable (commercially available), remove the hub or cable and connect the IC recorder directly to a USB port on the computer.
    • Try another USB port on the computer.
  • The computer may be placed in sleep/hibernate mode.

    Change the power saving mode settings to keep the computer in normal mode.

  • Save a backup copy of all of the data stored on the built-in memory of your IC recorder or the microSD card to the computer, and then format the built-in memory and the microSD card with the IC recorder.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.