Customer support websites

Please access the following support home page to get the support information about your IC recorder:

For customers in Europe:

https://www.sony.eu/support

For customers in Latin America:

https://www.sony.com/am/support

For customers in the U.S.A.:

https://www.sony.com/am/support

For customers in Canada:

https://www.sony.com/am/support

For customers in China:

https://service.sony.com.cn

For customers in other countries/regions:

https://www.sony-asia.com/support

Note that recorded files may be deleted during service or repair services.

The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.