Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)

  • Keep the NFC-compatible device close to the N marked part of the speaker until the device reacts. When they react, the NFC-compatible device vibrates and the speaker’s BLUETOOTH indicator starts to quickly flash in white (depending on the NFC-compatible device, it may not vibrate). If they fail to connect, move the device slowly around the area.

  • Check that the NFC function of the device is set to on.

  • Unlock the screen of your smartphone.

  • If the device is in a case, remove it.

  • NFC reception sensitivity varies depending on the device. If the speaker and device repeatedly fail to connect by One-touch, connect the device to the speaker using the on-screen operations.

  • Check that your device is compatible with NFC.

  • When using the Speaker Add function, pair with the speaker that was set as the master unit. The speaker that was set as the satellite unit cannot pair with a device.

  • Use an Android–installed smartphone to pair with a BLUETOOTH device.