Unable to connect to Wi-Fi (even though the correct SSID is selected)

  • If the speaker cannot be connected, even when the correct SSID for the wireless LAN router is selected, make sure that the correct password (encryption key) is used.

  • Because passwords (encryption keys) are case-sensitive, be sure to enter them while checking whether the letters are upper-case or lower-case when entering information. Likewise, you cannot do the settings correctly if you use double-byte characters, so always enter information using single-byte characters.

  • Example of characters that are easily mistaken:

    “I (upper-case I)” and “l (lower-case L)”

    “0 (the number zero)” and “O (upper-case O)”

    “d (lower-case D)” and “b (lower-case B)”

    “9 (the number nine)” and “q (lower-case Q)”

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