Unable to connect to Wi-Fi (even though the correct SSID is selected)
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If the speaker cannot be connected, even when the correct SSID for the wireless LAN router is selected, make sure that the correct password (encryption key) is used.
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Because passwords (encryption keys) are case-sensitive, be sure to enter them while checking whether the letters are upper-case or lower-case when entering information. Likewise, you cannot do the settings correctly if you use double-byte characters, so always enter information using single-byte characters.
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Example of characters that are easily mistaken:
“I (upper-case I)” and “l (lower-case L)”
“0 (the number zero)” and “O (upper-case O)”
“d (lower-case D)” and “b (lower-case B)”
“9 (the number nine)” and “q (lower-case Q)”