Unable to find the controller (operating device) / Controller is unable to access the speaker

  • Make sure that your Wi-Fi router (access point) is on.

  • If you are connected to Wi-Fi network, place the speaker near the Wi-Fi router (access point), and then redo the settings.

  • Check whether the controller and the speaker are both connected to a Wi-Fi router with the same SSID.

  • If the multicast control of Wi-Fi router or access point is in the middle of an operation, stop the operation. For details, refer to the operating instructions for the Wi-Fi router you are using.