The speaker does not appear on the device selection screen in the computer’s music playback app

  • A lot of computer software cannot select the speaker as a destination for audio output.

    Use software, such as Windows Media Player, that can select the destination for output.

  • Check the Wi-Fi connection.

    Check whether the speaker is connected to a Wi-Fi router with the same SSID as the computer.

  • If the speaker is not on, turn it on.

  • The music playback app may not work correctly on PCs that use a firewall or commercially available firewall software.

    If you are using firewall software, disable it. For details, refer to the operating instructions and help for the firewall software.