No image appears on the TV screen.

  • Select the appropriate input using the input buttons.
  • Set your TV to the appropriate input mode.
  • Assign the video input (HDMI, COMPONENT or VIDEO IN) correctly.
  • When you are upconverting input signals using the receiver, use the same type of output signals as input signals.
  • Make sure that cables are correctly and securely connected to devices.
  • Set [HDMI Signal Format] for the selected HDMI IN jack except HDMI IN 6 (GAME) jack on STR-ZA3100ES/STR-ZA2100ES to [Standard format] in the [HDMI Setup] menu.
  • Some playback devices need to be set up. Refer to the operating instructions supplied with each device.
  • Be sure to use a High Speed HDMI Cable with Ethernet when you view images or listen to sound, especially for 1080p, Deep Color (Deep Colour), 4K or 3D transmission. Premium High Speed HDMI Cable with Ethernet that supports 18 Gbps is required for 4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit etc.
  • The output of the HDMI video signals of the receiver may be set to [HDMI OUT OFF]. In this case, set to [HDMI OUT A], [HDMI OUT B], or [HDMI OUT A + B]. You can only select [HDMI OUT B] or [HDMI OUT A+B] when [HDMI Out B Mode] is set to [Main].
  • If you want to play HDCP 2.2 content, connect the receiver to an HDMI input jack of a TV that supports HDCP 2.2.