Cannot charge the camera.

  • Turn off the camera and make the USB connection.
  • Disconnect the micro USB cable (supplied), and then reconnect it.
  • Use the micro USB cable (supplied).
  • Charge the battery pack in an ambient temperature of 10°C to 30°C (50°F to 86°F).
  • Turn on the computer and connect the camera.
  • Release the computer from sleep or hibernation status.
  • Connect the camera directly to a computer using the micro USB cable (supplied).
  • Connect the camera to a computer with the operating system that is supported by the camera.